– Any violation for this Convention by the customer exposes his site to pause or deletion without prior notice and without the restoration of any payments.
– The website must be clear from anything that violates the Islamic Sharia, and the site should not touch the Islamic religion in any way.
– When we contract with you on designing, installation or hosting or other services, you would be charged an amount that is not less than one half of the total amount agreed upon. After we finish your request and you agree on it, we receive the remaining amount. In case you cancelled your order, the customer shall not be entitled to claim what he had paid. In addition to this, hosting and domains registration could not be retrieved because they are related to several parties and they will be valid throughout the period of the reservation
– When there are any observations or error to the service provided to the customer by us, we should be alerted during a period of not more than a month of your assumption of service. Whether it was design or other services that we provide. After the specified time, we have the right to request an amount of money for any amendment or rejection.
– When we offer our customer protecting the site service, we will provide protection service on high levels of security. However, we indicate that there is no 100% protection in the world of technical assistance, and therefore we cannot afford inconvenience if your location or forum was penetrated after our sponsorship for your protection service. However, let us do the maintenance and updating of protection for your site if the duration of our protection service did not exceed two months.
– Ensuring the rights of the Users: 1. Intellectual and property rights and trademark Rights are reserved for their respective owners. 2. We commit ourselves to provide the best services, continuity of the service and the resulting obligations if the services stopped, and reporting the users with any interruption or cessation of the development or modernization or change through e-mail or other means of communication. 3. Taking sufficient information about the subscribed such as the ID copy, or the commercial register and address depending on the service provided to the user. 4. The obligation not to add any contravention contents to the regulations of the Kingdom. 5. Ensuring the privacy and confidentiality of the contents and personal data, and maintain the subscribers information until the end of the subscription if it is not renewed. 6. To give adequate time for the subscriber to transfer information to another service in the case of the lack of desire in the continuation of the provision of the service. 7. When the subscriber desires to re rent his storage capacity, he must refer to the communication and information technology institution.
– When installing any program, on request and after the completion of the installation, the second party does not have the right to cancel the order after the completion of the installation process. He has the right to do this if the installation process is not done and the private copy for the customer`s location is not prepared.
– Customer shall not claim any amendments to the design after the customer approves and accredits it only with additional fees, according to the required amendment. This is considered a new request that has nothing to do with the agreed upon request. It is the same for hosting, the Customer shall not reclaim the remaining period amount if he wanted to transport.