Question 1

What is web hosting and what is it for?

Accepted Answer

In order for your website to be seen online, you need a web hosting service. Web hosting services differ by how the servers are set up (i.e. the space allocated) and the type of access that people (aka hosting customers) have to them. All websites we visit have web hosts. The main types of website hosting are Shared, Dedicated, VPS, and Reseller. Learn more about web hosting →

Question 2

What is Shared Hosting?

Accepted Answer

Shared Hosting is a type of web hosting where a single physical server hosts multiple websites. Considered the cheapest hosting plan, many users utilize the resources and web hosting services on a single server, which keeps the costs low. Users each get a section of that server where they can host their website files. Shared servers can host hundreds of users. Each customer who uses the Shared Hosting server has access to such features as databases, monthly traffic reports, disk space, email accounts, FTP accounts, and other add-ons offered by the web hosting provider. System resources are shared on-demand by users on the server, where each one gets a percentage of everything from RAM and CPU as well as the single MySQL, Apache, and mail servers. Learn more about cheap hosting plans →

Question 3

What is WordPress Hosting?

Accepted Answer

Managed WordPress Hosting simply means that all technical aspects of running WordPress sites are taken care of (i.e. managed) by the web hosting provider. Namecheap’s Managed WordPress Hosting, EasyWP, also features a user-friendly dashboard that allows you to update, manage, and back up all of your future installations. This means that with managed hosting, you don’t have to figure out how to use a control panel (cPanel or Plesk) to manage your website. (As a friendly reminder, cPanel is a dashboard that is used to control your hosting service.)

Question 4

What is VPS Hosting?

Accepted Answer

VPS (Virtual Private Server) Hosting is the best web hosting type for those who have outgrown Shared Hosting. Since multiple websites reside on a single web server with Shared Hosting, with no guarantee of resources, VPS Hosting allows for fewer users to share allocated resources of hard drive space, memory, and processor power. Each user on a VPS server has access to a virtual machine that runs on its own copy of an Operating System (OS). This lets VPS Hosting customers experience web hosting services with similar capabilities and performance levels as Dedicated Server plans.

Question 5

What is Reseller Hosting?

Accepted Answer

Reseller Hosting is a form of web hosting where the account owner has the ability to use their allotted hard drive space and bandwidth to host websites on behalf of third parties. In other words, the reseller purchases the provider’s wholesale hosting solutions and then sells them to their clients/customers for a profit. Want more info? Check out Namecheap's “Getting Started” guide for Reseller Hosting.

Question 6

Why should I use Email Hosting from Namecheap?

Accepted Answer

Although some web hosting providers offer free email, there’s often very few features and little-to-no support included. Private Email Hosting from Namecheap, however, features a premium interface with way more flexibility and cloud power to manage all your communication—both personal and professional. Learn more about what we offer →

Question 7

What is your money-back guarantee?

Accepted Answer

First-time EasyWP, VPS, Reseller, and Shared Hosting customers are eligible for our 30-day money-back guarantee. Dedicated Hosting customers are offered a refundable period of 7 days. Addons for web hosting services and Private Email Hosting are non-refundable. Read more about our website hosting guarantee →

Question 8

Does Namecheap provide an uptime guarantee for web hosting?

Accepted Answer

Whenever you purchase web hosting plans from us, we offer you a monthly uptime guarantee. If for some reason we don’t deliver on this guarantee, which is determined by Namecheap, you’ll be eligible for a prolonged service cycle—depending on your chosen web hosting plan. Learn more →

Question 9

Does web hosting include a free domain name?

Accepted Answer

Your annual Shared Hosting plan comes with one domain name on offer. You have a wide range of top-level domain names (TLDs) available with discounts up to 100% for the first year. You may check the offers here. Shared Hosting customers also receive 50 free SSL certificates and free automatic backups. For our VPS and Dedicated Hosting customers, your server setup is completely taken care of. If you’re looking to build your website, our Shared and Reseller Hosting customers are encouraged to take advantage of our free Website Builder tool as well as a control panel (cPanel). For Private Email Hosting, you can enjoy a two-month trial for free.

Question 10

What Namecheap web hosting plans are suitable for my WordPress website?

Accepted Answer

All of our web hosting services, besides Email Hosting, work with your website. If you’re a beginner and you’re looking for the simplest way to host, we recommend EasyWP, which takes care of all the technical aspects, or Shared Hosting, which is one of the cheapest web hosting plans and also features the free Website Builder tool. If you’re looking for the best web hosting service to scale to your business needs, a VPS or Dedicated Server is the perfect website hoster choice. Learn more about the types of web hosting →

Question 11

Which type of web hosting is best for me?

Accepted Answer

If you’re not completely sure which type of web hosting to go for, it might be a good idea to take our Hosting Quiz. This will help to show you which web hosting is best suited to your individual needs at this stage in your web project.

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